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White Label Domain Settings

Manage the domain used for your white label platform and the domain used to send system emails.

App Domain

App Domain settings defines the main web domain for your white-label platform. This domain is used for sign-in, sign-up, and all default application pages unless a user or company sets their own custom domain.

It also controls basic metadata for the application, such as the favicon and meta description.

Custom Domain

Enter the full app domain, including the subdomain.

Subdomain (recommended)

Example: card.logoipsum.online
This uses a standard CNAME record and is the simplest setup.

After clicking Add Domain, you will be shown one DNS record to add:

  • Type: CNAME

  • Host / Name: Your chosen subdomain

    • Example: card

  • Value / Target:

    • custom.digitalpasslink.com

Add this record in your DNS provider, then wait for propagation.

Root domain (optional):

Example: logoipsum.online
Root domains cannot use a CNAME directly. Your DNS provider must support an ALIAS, ANAME, or flattened CNAME record.

Root domain common providers:

  • Cloudflare: Use an A or CNAME (flattened) record (DNS only)

  • Namecheap: Use an ALIAS record

  • GoDaddy: Use an A record or supported ALIAS option

The exact setup depends on your DNS provider.

Important notes

  • If you use Cloudflare, ensure the record is set to DNS only (not Proxied). Proxied records will prevent verification.

  • DNS changes can take a few minutes up to a few hours to propagate.

  • This domain will only change if a user or company sets their own custom domain.


Meta Description

The Meta Description is used for SEO and metadata.

Enter a short description of your business or platform.

Example: “Digital business cards and contact sharing for modern teams.”


Favicon

The Favicon is the small icon shown in browser tabs and bookmarks for users of your platform.

Recommended requirements:

  • Square image (1:1)

  • Minimum size: 32×32 px

  • Preferred sizes: 64×64 px or 128×128 px

  • Format: PNG or SVG

  • Transparent background recommended


Email Settings

Email Domain

The Email Domain controls the domain emails are sent from.

Unlike the app domain, this uses your main domain, not a subdomain.

Example:

  • Email Domain: logoipsum.online

After clicking Add Domain, you will be asked to add two DNS records.

1. DKIM (TXT record)

  • Type: TXT

  • Name: (provided in the UI)

  • Value: (provided in the UI)

This record authorises our email system to send emails on your behalf.

2. Return Path (CNAME record)

  • Type: CNAME

  • Name: (provided in the UI)

  • Value: (provided in the UI)

This improves email deliverability and reputation.

Once both records are added, click Verify Domain.

  • Verification usually completes within 5–10 minutes

  • In some cases, DNS propagation can take up to a few hours

Once verified, all system emails will send from your custom domain.


Default Sender Name

The name shown as the sender in emails. Typically your app name.

Example:

  • Logoipsum

  • MyBizCard


Default Sender Email

The email address emails are sent from.

Example:

  • [email protected]


Important considerations

  • If no app domain is set, the platform will default to Swft Connect’s core domain (swft.id)

  • If no email domain is set, emails will send from a neutral domain under
    digitalpasslink.com.
    This does not reference Swft Connect in any way.

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It is strongly recommended to configure both domains before onboarding users. Otherwise users may face errors and issues using the platform.

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