company logo

Help center

Go to Swft Connect
All collectionsGeneralGetting StartedProfile custom domains

Profile custom domains

This guide helps you set up a custom domain, allowing profiles to use your company’s URL e.g. swft.yourdomain.com/username.

Overview

By adding a custom domain, you can enhance the trust, credibility, and branding of your Swft Connect profiles. Instead of using the standard Swft domain (e.g., swft.id/username), your profiles will use your company’s domain (e.g., swft.yourdomain.com/username). This makes your links more professional, especially when shared via QR codes, NFC cards, LinkedIn, email, and other channels.

Steps to Add a Custom Domain

1. Enter the URL to Use for Profiles

Navigate to domain settings:

  • For individual users: https://swft.id/myprofile/settings > Advanced

  • For business admin users: https://swft.id/admin/settings/customdomain

Input the URL you want to use for your profiles, such as “swft.yourdomain.com.” Once entered, click Add Domain.

info icon
The subdomain can be anything, it doesn’t have to be “swft”. Some other popular options include: contact, connect, vcard.

2. Add the CNAME Record to Your DNS

After adding your domain, you will be provided with a CNAME record. This CNAME will look something like:

  • Host/Name: the sub domain you entered “swft” or “contact”, “connect” etc.

  • Value/Points to: customdomain.swft.id

You’ll need to update your DNS settings with this information. If you’re not familiar with DNS configuration and/or don't have access, reach out to your IT department or website hosting provider for help.

error icon
Cloudflare only: Make sure you disable Proxied. It should be set to DNS Only.

Helpful Links for DNS Configuration

  • Namecheap

  • GoDaddy

  • Siteground

  • Cloudflare

Once your CNAME record is properly set up and propagated (this can take up to 24 hours), your Swft Connect profiles will be accessible via your custom domain.

info icon
If you need help, click the chat bubble in the bottom right and we'll get back to you right away.

Did this answer your question?
😞
😐
😁